Manual Verification for Non-DOT Employment

Driver iQ’s manual verification process achieves a 95% close rate, helping organizations quickly confirm employment details and make confident hiring decisions.

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Overview

Manual verification for non-DOT employment is used to confirm a driver’s previous work history when automated employment verification systems cannot retrieve the information. Verification specialists contact previous employers directly to confirm employment dates, job responsibilities, and eligibility for rehire.

For companies hiring commercial drivers, this process ensures that employment records are accurate and compliant while reducing delays in the hiring process.

Why Use Driver iQ Manual Verification?

Employment Verification

We check all listed employers so future employers can verify education seamlessly. Employment verification includes dates of employment, job title, eligibility for rehire, & reason for leaving

Flexible Call Frequency

Cisive can set call patterns based on client preferences regarding attempts and days elapsed

Military Verification

We will contact the necessary sources to confirm the candidate’s military service, including branch, dates of enlistment/commission, rank or pay grade, and type of discharge

Professional Credentials

We verify Professional Credentials listed including a disciplinary action record, if available, at the client’s request. Obtain information on the license or accreditation verification and standing by contacting the appropriate licensing and regulatory body directly

Robust Employer Preferences

Understanding how to engage with an employer sets the stage for verification success – whether by phone, email, third party verification, or other methods

Fastest Results

Automations and integrations help correctly route verifications for leading response times

Why Manual Verification Is Important for Driver Hiring

Manual employment verification helps confirm a driver’s work history when automated data sources are incomplete or unavailable.

For transportation employers, this is critical to ensure accuracy, uncover gaps, and validate experience before putting someone behind the wheel. By relying on direct outreach and verified sources, you can reduce risk and make more informed, defensible hiring decisions.

Close verification gaps

Confirm experience before drivers hit the road

Verify past employment through direct outreach to ensure drivers have the experience and history they claim.

Trusted by trucking industry leaders

The proof is in the stats

70%

Of job applicants have lied or would consider lying on a resume

99.9994%

Background check accuracy, always the best in the industry

31.8%

Average time-to-fill reduction

TOP 5

Global background screening provider

Frequently Asked Questions

Find answers to all your non-DOT manual employment verification questions.

What is manual verification for non-DOT employment?

Manual verification for non-DOT employment is the process of directly contacting previous employers to confirm a candidate’s work history when records are not available through automated databases.

Driver iQ's verification specialists handle this directly to ensure employment details are confirmed even when instant options aren’t available.

Why is manual employment verification necessary?

Manual employment verification is necessary when employer records are not stored in centralized databases or when additional confirmation is required. It helps fill gaps in a candidate’s employment history and ensures no critical information is missed.

This is especially important in transportation hiring, where complete and accurate employment records support safer hiring decisions.

How long does manual verification take?

Turnaround times vary depending on employer responsiveness, but outreach typically includes multiple contact attempts over several days to obtain accurate information.

Cisive Driver iQ focuses on completions rather than attempts, helping ensure verifications are successfully finalized whenever possible.

What information is verified during employment verification?

Manual employment verification typically confirms details such as dates of employment, job title, eligibility for rehire, and reason for leaving. It may also include additional information such as credentials or prior work history, depending on the request.

These details provide employers with a clearer picture of a candidate’s experience and reliability.

Is manual verification required for driver hiring?

Manual verification is not always required, but it is often used when automated sources are unavailable or incomplete. For transportation roles, it can support compliance with hiring requirements by ensuring a complete employment history is verified.

It is commonly used alongside other verification methods to provide a comprehensive and accurate screening process

Protect your workforce & your fleet

"Driver iQ’s customer service is top-notch! Whether the communication is via chat, email, or a call, they are always available and ready to help."

Jen W.

Werner

4.5

Elevate your experience

"I love the customer service through Driver iQ. They always make my workdays go smoother. I wish all customer service departments were like Driver iQ's."

Cindy S.

Swift Transportation

4.5

Partnered for excellence

"We have been nothing short of 100% satisfied since transitioning to Driver iQ! Ploger Transportation is proud to be partnered with such a great organization!"

Chris S.

Ploger Transportation

4.5

Ready to get started?

Book time with one of our screening experts to learn how we can streamline your process

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