Comprehensive Services

Streamline applicant onboarding with a fully integrated electronic Chain of Custody (eCOC) screening process that is completely configured in the Cisive Onboarding portal.

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Global Reach

We provide comprehensive background checks to clients worldwide.

Australia

Cisive provides end-to-end background screening services in Australia, in accordance with the federal Privacy Act 1988, Australian Privacy Principles, and applicable state and territory laws. Our offerings include national criminal background checks via the Australian Federal Police, employment and education verifications, license and reference validations, civil litigation history, and basic credit searches. We also provide right-to-work confirmation, driver’s license verification, ID authentication, and checks for adverse media, social media, global sanctions, and directorships. These services support secure hiring practices and help employers hire with confidence across Australia.

Brazil

Cisive’s background screening services in Brazil are aligned with the Brazilian General Data Protection Law (LGPD), offering employers access to compliant criminal records, employment and education verifications, professional license and reference checks, civil litigation records, and adverse financial indicators. Our services also include identity validation, social and adverse media screening, and directorship and global sanctions checks. These tools help mitigate risk and support compliant hiring practices in one of Latin America's most regulated environments.

Canada

Cisive provides comprehensive background screening services in Canada, tailored to comply with the country's complex and multi-jurisdictional privacy laws, including PIPEDA and provincial equivalents. Our services include criminal record checks (nationwide and provincial), employment and education verifications, professional license and reference checks, credit and civil litigation history, identity verification, right-to-work confirmation, and driving records (province-dependent). We also offer social and adverse media searches, global sanctions screening, directorship reviews, and financial regulatory checks. All services are delivered in line with Canadian data protection standards to help clients hire with confidence.

China

Cisive offers comprehensive background checks in China in accordance with the Personal Information Protection Law (PIPL), Cybersecurity Law, and Data Security Law. Services include criminal record searches for citizens and non-citizens, employment and education verifications, professional license checks, civil litigation and financial irregularity reviews, and identity validation. Additional offerings include social media screening, global sanctions checks, and directorship searches—all designed to support compliant, high-integrity hiring.

Germany

Cisive’s services in Germany are fully compliant with the EU’s GDPR and the German Federal Data Protection Act (BDSG). We offer employment, education, and license verifications, police certificate validation, civil litigation checks, identity confirmation, and right-to-work services. We also provide credit, media, and social media checks, as well as global sanctions and directorship research. These services are tailored to meet strict EU standards while helping employers mitigate risk in regulated industries.

Hong Kong

Cisive supports compliant hiring in Hong Kong through background screening services aligned with the Personal Data (Privacy) Ordinance. Our solutions include criminal activity database searches, employment and education verification, license and identity validation, right-to-work checks, and financial and civil litigation history. We also offer media screening, social media analysis, directorship checks, and financial regulatory searches for licensed professionals under the HKMA and SFC frameworks.

India

Cisive delivers thorough background screening in India, in compliance with the Digital Personal Data Protection Act (DPDP Act) of 2023. Our services include national and local criminal record checks, multiple employment verification options including EPFO database checks, education and professional license verifications, credit and civil litigation history, and right-to-work validation. We also offer identity verification, PAN card checks, driver's license confirmation, adverse and social media reviews, global sanctions screening, and directorship research. Designed to meet India’s evolving data privacy landscape, our solutions help you hire with confidence across borders.

Mexico

In compliance with Mexico’s comprehensive privacy laws, Cisive offers reliable background screening services including nationwide criminal record checks, employment and education verification, civil litigation and credit history, and professional license validation. We also offer identity checks, right-to-work confirmation, social media reviews, and global sanctions screening. Our services help HR teams navigate local legal standards and hire with confidence in the Mexican market.

Philippines

Cisive offers a full range of background screening services in the Philippines, aligned with the Data Privacy Act. Our offerings include nationwide criminal background checks, employment and education verifications, professional license validation, credit and civil litigation history, and right-to-work confirmation. We also provide identity authentication, driver’s license and record validation, professional references, adverse media and social media screening, as well as global sanctions and directorship checks. These services are tailored to meet local compliance requirements and help global employers hire with confidence in the Philippines.

Singapore

Cisive delivers background screening in Singapore in accordance with the Personal Data Protection Act (PDPA), including services authorized by the Ministry of Manpower (MOM). We offer education verification (including MOM-compliant options), criminal records checks, employment and license validation, civil litigation, credit history, identity confirmation, and right-to-work verification via NRIC. Additional services include driver records, adverse media, social media, regulatory checks, and global sanctions screening to support fully compliant hiring in Singapore.

UK

Cisive offers a full suite of compliant background screening services in the UK, aligned with UK GDPR and the Data Protection Act 2018. Our solutions include multiple levels of criminal record checks via the Disclosure and Barring Service (Basic, Standard, and Enhanced), as well as employment and education verifications, professional license and reference checks, credit history, civil litigation records, identity authentication, and right-to-work validation. We also provide driver records, adverse and social media searches, global sanctions screening, directorship history, and financial regulatory checks including FCA-regulated references. All services support secure, compliant hiring in highly regulated sectors.

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Comprehensive drug & occupational health screening features

A full suite of powerful drug testing services & ongoing screening capabilities ensure that your employees, clients, & your business is always protected

Personalized services
Clients can order standard drug test panels and can build customized panels to meet any requirement. Testing types include urine, oral, hair, blood, and instant
Random testing program support
Our Random Testing application manages the selection and notification of employees for random tests, keeping your program objective and removing the burden on your staff
Comprehensive program offering
Handle all aspects of your drug screen program, clinic site coordination, personalized panels & services, clinic network preference handling, and Medical Review Officer
Paperless processes
With electronic chain of custody forms (eCOC) donors can pre-register, locate a convenient site, and generate forms electronically. In addition, a completely electronic platform allows tracking of samples and results viewing online
Clinic network preferences
We support tailored clinic network presentation based on client’s preferences of clinic network, clinic rating, services offered, and more
DOT testing services
Ability to ensure compliance with pre and post hire DOT screening requirements

Comprehensive drug & occupational health screening features

A full suite of powerful drug testing services & ongoing screening capabilities ensure that your employees, clients, & your business is always protected

Personalized services
Clients can order standard drug test panels and can build customized panels to meet any requirement. Testing types include urine, oral, hair, blood, and instant
Random testing program support
Our Random Testing application manages the selection and notification of employees for random tests, keeping your program objective and removing the burden on your staff
Comprehensive program offering
Handle all aspects of your drug screen program, clinic site coordination, personalized panels & services, clinic network preference handling, and Medical Review Officer
Paperless processes
With electronic chain of custody forms (eCOC) donors can pre-register, locate a convenient site, and generate forms electronically. In addition, a completely electronic platform allows tracking of samples and results viewing online
Clinic network preferences
We support tailored clinic network presentation based on client’s preferences of clinic network, clinic rating, services offered, and more
DOT testing services
Ability to ensure compliance with pre and post hire DOT screening requirements

A simple, complete process

Applicants self-register during background screen and are given three local collection options based on their current address or can select alternative sites to suit their schedule. You have complete visibility into drug test results through the Cisive portal, including applicant registration, collection confirmation, or no-show, through MRO (medical review officer) and final result.

Best-in-class providers

We offer services through our best-in-class strategic drug & alcohol testing providers, as well as in-house medical review services… all employing the latest testing technology. While clients receive rapid real-time test results, paperless test collection, online test scheduling, and notification of expired events, or no-show donors.

Every Hour Counts
Improve time-to-hire by 2 days on average

Instant drug testing drives an average 2-day improvement in results delivery. Get results faster, know candidates better, make your best hiring decisions

Grow with peace of mind
Cut time-to-hire by 32% & crush your talent goals

Get the fastest & most accurate corporate talent screening and monitoring services built specifically for highly regulated industries. Get the right talent onboard while safeguarding your workforce... and your business!

Grow with peace of mind
Cut time-to-hire by 32% & crush your talent goals

Get the fastest & most accurate corporate talent screening and monitoring services built specifically for highly regulated industries. Get the right talent onboard while safeguarding your workforce... and your business!

Multiple service provider options

Get total candidate testing flexibility with multiple providers across different networks & services to ensure testing is done right every time

Custom drug testing program consultation… down to a science

Our experts quickly tailor a program to suite your needs & priorities for ultimate flexibility and success for you and all of your candidates

Awards & certificates
Awards & certificates
The proof is in the stats
99.9994%

Background check accuracy, always the best in the industry

31.8%

Average time-to-fill reduction

78%

Of criminal searches closed within 1 hour

TOP 5

Global background screening provider

The proof is in the stats
99.9994%

Background check accuracy, always the best in the industry

31.8%

Average time-to-fill reduction

78%

Of criminal searches closed within 1 hour

ZERO

Class action lawsuits vs. hundreds in the industry

The proof is in the stats
99.9994%

Background check accuracy, always the best in the industry

31.8%

Average time-to-fill reduction

78%

Of criminal searches closed within 1 hour

ZERO

Class action lawsuits vs. hundreds in the industry

Frequently Asked Questions

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Multiply your talent with our background check services
"My case manager really does a great job assisting me with all my cases. Whether it's receiving status updates or clearing cases; she always gets back to me on time."

N. Shanta W.

Comcast

5

Get screening & compliance excellent
"My client account manager is a FIVE-STAR employee and someone you can be very proud to have on your team."

Ronald C.

HealthTrust PG

5

Elevate your talent & your workforce
“Words cannot express how grateful I am to have you as a resource. Cisive literally made my job easier and it’s always an ABSOLUTE pleasure, you truly provide first-class service!”

Jasmyne P.

FPL

4.5

Ready to get started?

Book time with one of our screening experts to learn how we can streamline your process.

Speak with an expert