Candidate Support
Request a Copy of My Background Report
You will not be able to access a pending report, but you can request a copy of your report here to be processed upon its completion.
*Please note that submitting multiple requests by email, phone, and through this online form may delay processing and response times
Dispute My Background Check Report
Call, fax, mail, or email us to dispute the contents of your background check report.
FAQs and Helpful Links
Find answers to our most frequently asked questions and access additional resources.
Ways to Contact Us
CLIENT SUCCESS
TECHNICAL HELP DESK
Phone: 877-214-5496
[email protected]
EMPLOYMENT SCREENING SERVICES
Phone: 866-557-5984
[email protected]
EXECUTIVE INTELLIGENCE SERVICES
Phone: 631-862-9300 x329
[email protected]
CANDIDATE DISPUTE HOTLINE
Phone: 855-881-0716
[email protected]
Applicant and Employee Resources
Cisive Privacy Notice
Cisive Terms of Use
Fair Credit Reporting Act