Galen College of Nursing + Cisive StudentCheck

Galen College of Nursing

Industry:

Healthcare Education

Location:

Nationwide & Online

Company Size:

16,000+ Students

Galen Case Study Thumbnail

KEY OUTCOMES

1. Reduced student friction and delays by simplifying completion steps and cutting down duplicate uploads/entries across systems.

2. Stronger compliance confidence and risk reduction
through improved verification and better detection of problematic or potentially falsified documentation before clinical placement.

3. Greater operational efficiency and visibility with faster turnaround, reduced manual admin work, and reporting that better supports large-scale clinical readiness management.

Summary

Galen College of Nursing needed a more reliable, student-forward way to manage clinical readiness across a large, multi-campus footprint, without compromising patient safety or clinical partner trust. Their legacy approach relied on fragmented systems, repeated student data entry, slow document review, and limited visibility for reporting, which created delays, increased administrative burden, and raised compliance risk.

By partnering with Cisive PreCheck and implementing StudentCheck with stronger verification, faster turnaround, and integrations that reduced duplicate work, Galen improved the accuracy, speed, and consistency of background screening and compliance workflows that support clinical placement readiness.

 

About

Galen College of Nursing is a private nursing college that offers nursing programs across multiple locations and supports students pursuing pathways from early-stage nursing education through advanced degrees. Galen is accredited by SACSCOC and offers programs at the diploma, associate, baccalaureate, master’s, and doctorate levels.

As a large-scale nursing education provider, Galen accepts thousands of students and delivers approximately 1 million hours of clinicals each quarter. As such, Galen has a high volume of clinical readiness needs, including compliance requirements that impact whether students can begin rotations and stay on track to graduate.

 

Use Case

Like many nursing programs, Galen must ensure every student meets clinical site requirements before entering patient-care environments. That readiness includes background screening, drug screening, and immunization and document compliance, all while maintaining a high standard of patient safety and protecting clinical partner relationships.

Galen also operates in a complex environment where requirements vary by state, by facility, and sometimes by federal expectations. In practice, this often forces institutions to default to the most restrictive standard to ensure universal compliance, adding more tracking complexity and administrative workload.

 

Challenges

Galen’s team faced a workflow problem that showed up everywhere: students were being asked to enter and upload or enter duplicate information into three different systems, creating confusion, frustration, and missed deadlines. Galen was working with five different scheduling software, including some locations' homegrown solutions. This duplicate effort contributed to delayed readiness, increased support tickets, and avoidable bottlenecks.

At the administrative level, compliance data was difficult to validate quickly and consistently. Document review could take too long for students on tight academic calendars, and staff sometimes had to dig through files or systems to produce what clinical partners needed. The result was an inefficient process that could delay placements and create strain with clinical sites.

Finally, Galen needed stronger safeguards against fraud and compliance risk. Schools face a growing reality of falsified records and a downstream impact if anything slips through, risking students, patients, the school, and clinical partner relationships.

 

Solutions & Outcomes

PreCheck partnered with Galen to streamline clinical readiness through StudentCheck, focusing on reducing fragmentation, improving accuracy, and accelerating turnaround. A key improvement was enabling integrations and data flow so students and staff were not re-entering the same information across multiple systems, reducing duplicate touchpoints and administrative overhead.

PreCheck also strengthened the verification process and emphasized human oversight and quality controls to better detect irregularities and mitigate the risk of falsified documentation. For example, one student was caught falsifying certification dates on a record; another was found to have a critical felony that would prohibit the student from ever being able to join the nursing program. The previous vendor did not catch it, and PreCheck did. This reinforces the trust Galen must maintain with clinical partners and supports the patient-safety rationale behind compliance requirements.

Operationally, the partnership centered on faster processing expectations and better communication to students, including meeting students where they are with more effective reminders and modalities than email alone. Combined with improved reporting, these changes helped Galen deliver a smoother student experience while maintaining compliance rigor across a large, multi-campus environment.

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