Cisive Self-Service

Self-Service Training & Support

Access training and support designed to help you manage screening confidently from day one.

Self-Service with Real Support

Cisive Self-Service is designed to be easy to manage, but we know the right guidance makes all the difference. Our onboarding process helps new clients understand how to use the platform effectively, follow the right workflows, and support a compliant screening program from the start.

During orientation, we walk your team through the features available in your account, including how to perform searches, review results, and navigate key tools. The session also includes an overview of FCRA considerations and other screening guidelines to help reinforce compliant practices.

Self-Service Training Videos

Support continues after onboarding with additional training sessions available for both new and existing clients. Topics may include:

Basic user training
Motor vehicle report (MVR) ordering
FCRA-compliant background screening
Credit report ordering
Additional platform tools and screening topics

Clients can view the course schedule and register for available sessions as needed.

Self-Service Support

Our Training Department can be contacted directly:

Email: training@intellicorp.net

Self-Service Client Support:

Phone: 1-888-946-8355

Self-Service Main Office:

Phone: 216-450-5200

Fax: 216-450-5201

Multiply your talent with our background check services

"My case manager really does a great job assisting me with all my cases. Whether it's receiving status updates or clearing cases; she always gets back to me on time."

N. Shanta W.

Comcast

Get screening & compliance excellence

"My client account manager is a FIVE-STAR employee and someone you can be very proud to have on your team."

Ronald C.

HealthTrust PG

Elevate your talent & your workforce

"Words cannot express how grateful I am to have you as a resource. Cisive literally made my job easier and it's always an ABSOLUTE pleasure, you truly provide first-class service!"

Jasmyne P.

FPL

4.5

Multiple mobile phone and browser window illustrations displaying candidate profiles, ratings, documents, and
screening forms with user avatars and information

Ready to get started?

Simplify your hiring process with a self-service solution that gives you flexibility, visibility, and control.

Get Started with Cisive Self-Service

Digital interface illustrations showing screening and hiring processes