Cisive Announces CONTACT19 Solution to Help Businesses in COVID-19 Contact Tracing

June 01, 2020

Global background screening and compliance solutions provider Cisive announces new CONTACT19 contact tracing product to support organizations in safely re-opening while controlling the spread of COVID-19.

Holtsville, NY - Cisive, a global provider of compliance-driven human capital management and risk management solutions, announces the release of its new CONTACT19 contact tracing product, developed to address the world’s journey to re-open after the Coronavirus pandemic. Cisive’s CONTACT19 solution is built on decades of screening experience, advanced technology and a knowledgeable team of investigators. With CONTACT19, employers can take a proactive approach to testing and contact tracing to ensure the safety of their workforce.

CONTACT19 is a flexible contact tracing solution designed to mitigate the risk of COVID-19 and is adaptable to any organization’s unique work environments and notification protocols. The program encourages employees to self-report if they have symptoms or a positive test and can identify and notify other employees who may have been in proximity, making recommendations for isolation or quarantine. 

CONTACT19 prepares reports summarizing the details of other employees who may have been exposed and other relevant circumstances. Cisive can also notify these individuals and provide them with advice and guidance in accordance with an organization’s corporate policies.

“Cisive is honored to contribute our contact tracing solution to assist our global communities in recovering from the COVID-19 pandemic,” said James Owens, President and CEO at Cisive. “Our CONTACT19 team members have completed the Johns Hopkins University COVID-19 contact tracing course and are trained to recognize ethical issues, and to offer empathy and respect. We developed CONTACT19 to complement our SAFE19 COVID-19 Clearinghouse solution to help businesses and other organizations across the globe work collectively to reduce the impact of the Coronavirus.”

CONTACT19 is Cisive’s technology enabled, full service contact tracing solution that offers businesses and education institutions with an option to safely re-open as the world enters the next phase of the COVID-19 pandemic. For more information about CONTACT19 and other Cisive solutions, visit

About Cisive

Cisive is a global leader in compliance-driven human capital and risk management solutions, providing onboarding and pre-employment background screening solutions to address the complex challenges and needs of large enterprises with dedicated, in-country account management teams committed to customer satisfaction. Cisive is accredited by the Professional Background Screeners Association (PBSA) and was named for the third consecutive year by HRO Today to the 2019 Baker’s Dozen Customer Satisfaction rankings of Top Pre-Employment Screening Providers, in addition to being named Company of the Year by CIO Review. The company and its brands serve clients in financial services, transportation, telecom/media, healthcare, utilities and the home services end-markets, among others. For additional information, please visit