Candidate Support

Request a Copy of My Background Report

You will not be able to access a pending report, but you can request a copy of your report here to be processed upon its completion.
*Please note that submitting multiple requests by email, phone, and through this online form may delay processing and response times

Request a Copy of My Report


Dispute My Background Check Report

Call, fax, mail, or email us to dispute the contents of your background check report.

Dispute My Report


FAQs and Helpful Links

Find answers to our most frequently asked questions and access additional resources.

Find Answers to My Questions


Ways to Contact Us
 

CLIENT SUCCESS

[email protected]

TECHNICAL HELP DESK

Phone: 631-862-9300  x440
[email protected]

EMPLOYMENT SCREENING SERVICES

Phone: 866-557-5984
[email protected]

EXECUTIVE INTELLIGENCE SERVICES

Phone: 631-862-9300  x329
[email protected]

HUMAN RESOURCES

[email protected]

CANDIDATE DISPUTE HOTLINE

Phone: 855-881-0716
[email protected]

Applicant and Employee Resources

Cisive Privacy Notice
Cisive Terms of Use
Fair Credit Reporting Act